Privacy Policy for HelpDeskAI Chatbot
Last Updated: 10/2/2024
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our HelpDeskAI chatbot.
1. Information We Collect
When you use HelpDeskAI, we may collect:
- Chat Logs: Records of your interactions with the chatbot, including questions and responses.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and improve our services.
- To analyze usage and trends to enhance user experience.
3. Data Sharing
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in operating our chatbot.
- If required by law or to protect our rights and the rights of others.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access or misuse. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data, subject to legal obligations.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or through the chatbot.
7. Contact Information
If you have any questions about this Privacy Policy, please contact us at support@riverbender.com.